Shipping & Delivery
Shipping & Delivery Policy
clubvoleiboltenerife.com – partners with global merchants in order to provide you with the best prices and a unique global shopping experience. This means that your order is shipped from global areas such as Thailand, US, Russia, Germany, China, India, etc.
Because we ship directly from our partners in these countries, your item may take 2-4 weeks to arrive. Please do not panic if it does not show up immediately, it’s on its way 🙂
While we strive to deliver goods in the time frame we specify, we cannot guarantee or accept liability for deliveries made outside of this time frame. As we rely on third-party shipping companies to facilitate our customer deliveries for us, we cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.
The processing time for orders is 2-4 business days. Once the order has been processed, tracking number usually takes 3-6 business days to be generated. If you have not received your tracking number within 4 business days and/or If the tracking status is “not available” within 2 to 4 business days from the time you have received your tracking number, kindly send us an email at [email protected]
Delivery and return delivery address: 1465 Draper St, Kingsburg, CA 93631, United States
Once the shipment is already loaded on the plane, estimated delivery is
- USA: Between 10 – 15 business days average
- Canada: Between 16 – 20 business days average
- Europe: Between 10 – 25 business days average (GB:12-25 days)
- Australia: Between 10 – 25 business days average
- All Others: Between 20 – 40 business days average (ask and we will provide you with the information)
Please take note that there are some unforeseen circumstances like customs delays that we are unable to control on our end and also, some delays if there is an upcoming holiday season.
We are not liable for deliveries that are affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back-end charges incurred.
- Your order may arrive in multiple packages and shipments. Depending upon the type, quantity, and weight of item(s) in your order, we may pack and ship them in multiple packages. You will not be charged for multiple packages and shipments other than the amount that appears at checkout.
- We are not responsible if a package is/are not deliverable because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out, if shipping information is not corrected within the given time frame, store policy will apply. If you realize you have made an error in your shipping details, kindly e-mail us at as soon as possible.
- Orders will be subject to delivery delay due to Covid-19 about 1-2 weeks needing extra